Privacy Policy

The Sri Sadashiva Subramaniya Swamy Temple of BC Foundation ("the Foundation", "we", "us", or "our") is committed to protecting the privacy and personal information of our devotees, donors, volunteers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

By using our website at subramaniyaswamytemple.ca or providing us with your personal information, you consent to the practices described in this policy.

We may collect the following types of personal information:

Contact information: your name, email address, phone number, and mailing address when you submit an enquiry, register for an event, or sign up for our newsletter.

Donation information: your name, contact details, and payment information when you make a charitable donation. Payment card data is processed securely by our payment provider and is not stored on our servers.

Puja booking details: the type of puja requested, preferred dates, and any special instructions you provide when making a booking.

Website usage data: technical information such as your IP address, browser type, pages visited, and time spent on our site, collected through standard server logs and analytics tools.

We use your personal information only for the purposes for which it was collected, including:

Processing puja bookings, event registrations, and donation receipts.

Sending you our newsletter, festival announcements, and temple updates — only if you have subscribed or consented.

Responding to your enquiries and providing customer service.

Issuing official charitable donation receipts as required by the Canada Revenue Agency.

Improving our website and communications based on aggregated, anonymised usage data.

We will not use your personal information for any purpose other than those listed above without first obtaining your consent.

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service providers: trusted third-party vendors who assist us in operating our website, processing payments, or sending communications (e.g., our email platform or payment processor). These providers are contractually bound to use your information only as directed by us.

Legal requirements: when required by law, court order, or governmental authority, or to protect the rights, property, or safety of the Foundation, our members, or the public.

Canada Revenue Agency: donation records as required for charitable registration compliance.

We collect your personal information with your knowledge and consent. By submitting a contact form, making a donation, or signing up for our newsletter, you consent to the collection and use of your information as described in this policy.

You may withdraw your consent at any time by contacting us at the details below. Please note that withdrawing consent may affect our ability to provide certain services to you, such as sending donation receipts.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Donation records are retained for a minimum of seven years as required by the Canada Revenue Agency. Newsletter subscription data is retained until you unsubscribe.

We take reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorised access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Payment transactions are processed through PCI-DSS compliant payment providers.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Under PIPEDA, you have the right to:

Access: request access to the personal information we hold about you.

Correction: request that we correct any inaccurate or incomplete personal information.

Withdrawal of consent: withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.

Complaint: file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have not complied with PIPEDA.

To exercise any of these rights, please contact our Privacy Officer using the details in Section 10.

Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

We use analytics tools to collect aggregated, anonymised data about how visitors use our site. This data does not identify you personally and is used solely to improve our website.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Sri Sadashiva Subramaniya Swamy Temple of BC Foundation

8840 Number 5 Road, Richmond, BC, V6Y 2V4

Email: [email protected]

Phone: 604-274-7906

We will respond to your request within 30 days as required by PIPEDA.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.